QUIQ IS A NEW FAMILY OF PREPAID CARDS FOR EVERYONE IN LEBANON
QuiQ Cards are are payment cards available in four different types targeting all segments of the population
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WORRYING ABOUT THE SIZE OR COLOR OF THE GIFT TO BUY?
You don't have to with the new QuiQ Gift Card because one-size-fits all. Offer it to anyone on your gift list and let them decide what to buy.
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EVER WANTED TO HAVE ONE CARD TO CATER FOR ALL YOUR NEEDS?
QuiQ Global is the Card to get.
GET GLOBAL CARD
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ARE YOU LOOKING FOR AN EASY WAY TO MANAGE YOUR DAILY EXPENSES?
Are you worried about credit and interest charges?
GET EVERYDAY CARD
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DO YOU FANCY SHOPPING YOUR FAVORITE BRANDS FROM THE COMFORT OF YOUR HOME?
Are you worried about using your credit or debit card online?
GET INTERNET CARD
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DISCOVER OUR QUIQ PARTNERS
•  Free Loto Grid
•  Free rides with Uber
•  Free Anghami Subscription
•  Free ICFlix subscription
•  Free Libanpost services
CHECK OUT OUR PARTNERS
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QUIQ IS A NEW FAMILY OF PREPAID CARDS FOR EVERYONE IN LEBANON
QUIQ GIFT CARD
QUIQ GLOBAL CARD
QUIQ INTERNET CARD
QUIQ EVERYDAY CARD
KINDLY PICK A CHARACTER TO START WITH
QuiQ
Gift Card
QuiQ
Global Card
QuiQ
Internet Card
QuiQ
Everyday Card
QUIQ GIFT CARD GET IT NOW!
FEATURES
BENEFITS
HOW TO USE
FEES & CHARGES
TIPS
Gift featured
BACK TO CARDS
QuiQ
Gift Card
QuiQ
Global Card
QuiQ
Internet Card
QuiQ
Everyday Card
QUIQ GLOBAL CARD GET IT NOW!
FEATURES
BENEFITS
HOW TO USE
FEES & CHARGES
TIPS
Global Features
BACK TO CARDS
QuiQ
Gift Card
QuiQ
Global Card
QuiQ
Internet Card
QuiQ
Everyday Card
QUIQ INTERNET CARD GET IT NOW!
FEATURES
BENEFITS
HOW TO USE
FEES & CHARGES
TIPS
Internet features
BACK TO CARDS
QuiQ
Gift Card
QuiQ
Global Card
QuiQ
Internet Card
QuiQ
Everyday Card
QUIQ EVERYDAY CARD GET IT NOW!
FEATURES
BENEFITS
HOW TO USE
FEES & CHARGES
TIPS
Everyday tips
BACK TO CARDS
WHICH QUIQ CHARACTER ARE YOU?
Find out more about the lifestyle of each QuiQ Character

Samer

Maya

Tarek

Sarah
KINDLY PICK A CHARACTER TO KNOW MORE
QUIQ GIFT CARD


Hello, I’m Samer, and I am 35 years old. I am a football fanatic. Every year on my birthday, I receive the new football jersey of my favorite team. I now have a whole collection. But this year, my friends thought of something different and more convenient! They offered me the QuiQ Gift Card. What a great idea! I can now buy a new pair of football shoes and a new sports bag.
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QUIQ GLOBAL CARD


My name is Maya, I’m 40 years old and I’m a fashion consultant. Of course, I am a shopaholic! I am passionate about my work and shopping. Add to that my joy of traveling and discovering new cities. My favorite cities are Milano and Paris. When I’m shopping and traveling, I always use my QuiQ Global Card, be it in dollars or euros, it is the easiest, most convenient prepaid card to shop as you go.
New York, here I come!
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QUIQ INTERNET CARD


Tarek the techie, that’s what my neighborhood friends call me. I’m 20 years old and yes I’m a computer geek, addictive online shopper, blogger and social tweeter. In other words, internet is my world, connected is my status and QuiQ Internet Card is my key to the safest and fastest way to shop online. Trust me on that, I know the web!
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QUIQ EVERYDAY CARD


I'm Sarah, 25 years old, single and living with my parents. They are a little old fashioned when it comes to payments. Cash used to be what they trust the most until they discovered QuiQ Everyday Card. It is the simplest alternative for cash and it’s in Lebanese Pounds. Their everyday grocery shopping, as well as other payments such as restaurants, gas stations and pharmacies, are now much easier.
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COMPARE PREPAID CARDS
Know more about each card.
Card Type QuiQ Everyday QuiQ Internet QuiQ Global QuiQ Gift
Card Nature Personalized Personalized Personalized Personalized
Name printed on the card Yes Yes Yes Yes
Local use at merchants Yes Online, Mail Order & Telephone Order transactions only Yes Yes
International use at merchants No Online, Mail Order & Telephone Order transactions only Yes Yes
ATM Cash Withdrawal No No Yes Yes
Internet Shopping No Yes Yes Yes
Reloadable Card Yes Yes Yes Yes
QuiQ Benefits
2 Free Uber Rides Yes Yes Yes Yes
2 month Anghami Free membership Yes Yes Yes Yes
1 month ICFlix Free membership Yes Yes Yes Yes
Free Loto Grid No Yes Yes Yes
Exclusive Discounts From Visa Yes No Yes Yes
Parkmeter Payment Yes Yes Yes Yes
Libanpost Benefits: Free Car Alert No No Yes Yes
Libanpost Benefits: Free Home Service No No Yes Yes
OUR PARTNERS
A brief of our partners
La Libanaise des Jeux sal (LLDJ) is the official and exclusive operator of lottery games in Lebanon. The company’s product portfolio includes draw games such as the infamous LOTO, a wide variety of scratch games, and the supply of electronic mobile recharge vouchers through its POS machines. the company continues to innovate by adding an online gaming platform that enables people to play through the company’s website as well as by introducing a mobile application with an SMS Gaming Service “LOTO SMS 1020”, in addition to enabling candidates to receive draw results by SMS.
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2 Month Free Premium Subscription Read More
2 Free Rides with each Card Read More
1 Month Unlimited Movies and Series Streaming Read More
1 Free Grid Played Online Read More
1 Year Free Car Alert and a One Time Free Home Service Read More
FAQS ABOUT PREPAID CARDS
We've answered all of your questions.
What is QuiQ?
What is a Prepaid Card?
What are the types of cards offered under QuiQ?
Are the QuiQ Cards personalized or non-personalized?
Where can I buy QuiQ Cards?
How do I activate my QuiQ Card?
How do I use my QuiQ Card?
Do I need a PIN code to use my QuiQ Card?
How can I re-load my Card?
Where can I use my QuiQ Card?
How can I check my QuiQ Card balance and transactions?
What billing address do I use for online and mail/phone orders transactions?
Why is the merchant charging me for more than what I signed on my receipt?
If I lose my Card or my Card gets stolen how do I get a refund or a replacement Card?
How do I dispute a QuiQ Card transaction?
Can I change my PIN number?
Can I close my QuiQ Card at any time?
What happens if I close my QuiQ Card without claiming my remaining balance?
What is the validity of the QuiQ Card?
How to safely use my QuiQ Internet Card ?
How do I renew my QuiQ Card?
What happens if I don’t use my QuiQ Card?
What are the fees associated with the Card?
What is QuiQ?

QuiQ is a new family of Prepaid Cards issued by Saradar Bank sal and targeted to all segments of the population.

WHERE TO BUY YOUR PREPAID CARDS
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CONTACT US ANYTIME
Our team is ready to help.
24/7 Call Center Number
+961-4-727227
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TERM OF USE OF PREPAID CARDS
Legal Information & Notices.
QuiQ Prepaid Card Terms and Conditions

Definitions:

The following words used in this agreement have the meanings given below:

Bank
refers to Saradar Bank sal

Applicant
refers to the person (any individual of at least 18 years old or any corporate) that filled and signed the application.

Cardholder
refers to a) giver: the person who has established the Card account;
b) Recipient: the person receiving the Card; and c) the person using the Card.

Supplier
refers to any provider of services or goods, accepting a payment by virtue of the Card through POS.

Agent
refers to the authorized third party designated by the Bank to deliver the Card on its behalf.

ATM
refers to the Automatic Teller Machine which accepts the Card and that can be operated by the Bank or any third party in the world.

POS
refers to machine that accepts the Card.

Card
refers to Visa and/or MasterCard cards serving as the instrument of payments.

PIN
refers to the Personal Identification Number, issued to or specified by the Cardholder.

Funds
refers to the amount of money loaded onto the card from the Bank or its agent less any amount previously spent and any applicable fees, charges, conversion fees, and other expenses incurred in connection with the use or possession of the Card.

Account
refers to the account maintained by the Bank in relation to Card transactions incurred from usage of the Card.

Transaction
refers to any transaction whereby cash is deposited or withdrawn or any transaction whereby goods or services are obtained by the use of the Card.

Limit
refers to the maximum amount of funds stored on the Card.

Agreement
refers to this Prepaid Cards Terms and Conditions.

Service
refers to the use of Prepaid Card under the scope and according to the present Terms and conditions.

Website
refers to the Website of the Card: www.quiqonline.com

Mobile Application
refers to the application that allows the cardholder to check the transactions made through the Card, check its balance, and perform any other services that are made available by the Bank .


Preamble:

These Terms and Conditions apply to the Card issued by the Bank having for purpose the use of the present service.
The Cardholder agrees to be bound by these terms and conditions, if he/she does any of the following: a) purchase the Card; b) load the Card; c) use the Card; or d) authorize any other person to use the Card. Please read this agreement carefully.

Article 1: Introduction
The above preamble and definitions form an integral part of the present agreement and are complimentary to it.

Article 2: The Card
2.1 The Card is neither a credit card nor debit card. Hence, no interest, compensation or any benefit/bonus is payable by the Bank or any other person to the Cardholder in connection with the funds available in the Card, nor do it entitles the Cardholder to any Overdraft/Credit facility.
2.2 The Card enables the Cardholder to make payments at suppliers through POS, obtain the funds in cash by withdrawal from ATMs where applicable and/or ascertain information as to the balance on the Card. It may be used also for internet, mail, and telephone orders where applicable. The Card cannot be used for illegal activity.
Accordingly, The Bank may, at its sole and absolute discretion, refuse issuance of a Card or cancel an issued Card, if satisfactory know-your-customer and money laundering guidelines are not met or if it has reason or suspicion to believe that the Cardholder has violated or intends to violate any use of the Card. The Card can be used based on the features set by the Bank and listed under Article 17. A 2% commission will be applied on credit vouchers received from certain websites.

Article 3: Loading and Reloading the Card
3.1 Prior to the issuance of the Card and its associated PIN, the Cardholder will be required to load the funds to enable its use.
3.2 Upon exhaustion of the funds loaded on the Card, the Cardholder can reload funds onto the Card at any time using cash, or a funding account designated for that purpose. Transfer from a funding account, which is a designated account by the Cardholder and approved by the Bank, will make the Card available for use immediately. Other funding methods may be introduced by the Bank and the cardholder agrees from now to abide by the terms of use set by the Bank in that respect. Reloading can be also made at any of the Bank branches or at any Agent on behalf of the Bank. The minimum value that may be loaded on the Cards varies depending on the card type as listed under Article 17.

Article 4: Use of the Card
4.1 The amount of each purchase made through the use of the Card or withdrawal of the funds from the ATM will be debited immediately from the Funds of the Cardholder. The Cardholder authorizes the Bank irrevocably to pay all Card transactions by debiting the account. In the event of insufficient funds honoring the requested transaction; the transaction will not be honored and the Bank reserves the right to collect any monies for value of any purchase done by the Cardholder.

4.2 Some transactions authorized by the Cardholder may be charged to the Card even though a negative balance may be created. The Cardholder remains in all cases liable towards the Bank for any negative balance on the Card and agrees to pay the Bank overdrawn amount. The Bank will have the right to deduct the overdraft amount from any current or future funds on this Card or any other Card the Cardholder activates or maintains with the Bank.

4.3 The Cardholder is responsible for all authorized and/or unauthorized transactions initiated by use of the Card even when the Card is not used by him/her personally. The non-signature by the Cardholder of the transaction sales slip does not release him/her in any case from his/her responsibility for the payment of the amount appearing on the slip. Should any problem arise from purchase made through the Card or should a dispute arise with the supplier involved, the Cardholder must deal directly with the supplier’s own policy on refunds and returns, when entitled to refund.

4.4 The Cardholder cannot stop a transaction or payment that he/she authorizes. The Bank is not responsible and does not in any way always guarantee full time functionality and availability of any ATM or POS not owned and controlled by it nor takes responsibility for any interruption or interception or loss of personal information. The Bank will not be held liable for any loss, direct or indirect, that may be suffered by the Cardholder resulting from such.

4.5 The Card validity is as per the expiry date, as it appears on the front of the card. It is automatically renewed at the expiration date.

Article 5: Records and Notifications
5.1 Upon performing a transaction, the Cardholder shall ensure that he/she obtains and verifies any receipts received. The Cardholder may also get information regarding the balance available funds by calling the Bank’s call center on the following number +961-4-727227 or by checking the mobile application or online through the Website.

5.2. In compliance with BDL Basic Circular number 63 and its amendments, the Bank shall automatically send an SMS Alert regarding each executed transaction on the mobile number(s) specifically indicated on the Application Form, unless the Cardholder notifies the Bank in writing its will not to benefit from the SMS Alert , assuming all the responsibilities arising thereof.

5.3 In case of complaints and errors, the Cardholder should provide sufficient and correct details in writing to the Bank in order to enable the latter to investigate and to respond.

Article 6: Loss, Theft or Unauthorized Use of the Card and/or Pin.
6.1 The Cardholder shall immediately inform the Bank of theft or loss of his/her Card. Any verbal notification must be confirmed in writing against acknowledgement of receipt, within a period of 10 days as of the date of loss or theft of the Card. Upon notifying the Bank, the latter will attempt to block the conduct of further transactions requested. After blocking of the Card and the Pin, the Card cannot be used by the Cardholder again even when he/she finds the same and no refund shall be allowed on the Card.

6.2 The Cardholder bears all losses resulting from the fraudulent utilization of the Card and/ or PIN i.e. Theft – loss, etc..; until the Bank receives a written notification of such. If he/she fails to notify the Bank immediately after learning loss or theft, he/she may be liable for all the money in the Card.

6.3 Should the lost or stolen Card have remaining balance of money of more than $5 (or C/V), the Cardholder can order a replacement Card with the remaining balance minus a replacement fee as described hereinafter in article 17. If not, the Cardholder shall pay the applicable fees in order to obtain a replacement Card.

Article 7: Limitation of the Bank’s liability
The Bank shall be under no liability whatsoever to the Cardholder in respect of all actions, claims, demands, proceedings, losses, damages, costs, charges and expenses whatsoever arising directly or indirectly out of :
- any use of the Card
- the refusal by any person or supplier in honoring or accepting the Card
- any ATM or POS that malfunctions or is otherwise out of order
- misuse or fraudulent use of the Card by any person including the Cardholder
- handing over of the Card by the Cardholder to a person other than the designated persons of the Bank
- termination right of the Bank
The Bank will not be involved in any disagreement occurring between the Cardholder and the supplier, or between the Cardholder and the companies or establishments, supplier of advantages or facilities by the utilization of the Card. The occurrence of such disagreement cannot in any case exempt the Cardholder from settling the payments he/she made in using his/her card. The Bank will not be involved in any dispute between the Cardholder and the services provider.

Article 8: Fees and Services charges
8.1 The Cardholder hereby agrees and acknowledges that all applicable costs, charges and fees in connection with the issue or use of the Card can be deducted automatically from his/her funds. Moreover, if the Cardholder does not use the Card during a period of three (3) months, the Bank has the right to automatically charge his/her account with a dormancy fee in accordance with the charges and fees described hereinafter in article 17.

8.2 The costs, charges and fees described in Article 17 will be deducted from the Card funds. The amounts of payments effected in another currency than US Dollars shall be converted into US Dollars at an exchange rate determined by the Bank.

8.3 The Cardholder herein agrees to pay and/or authorizes the Bank to debit his/her account with the fees and any charges on the Card as set out hereinafter in article 17. In the event of insufficiency of funds to deduct such costs, charges and fees, the Bank reserves the right to recover same directly from the Cardholder and/or from any accounts maintained by the latter with the Bank.

Article 9: Closing the Card account
9.1 This agreement will continue indefinitely unless terminated by either party. The Cardholder has a right to cancel his/her Prepaid Card at any time after the signature of the present agreement.

9.2 Should the Cardholder do not want to renew the Card after it expires and / or want to close it, he/she can claim the full remaining balance after deducting a closing account fee as described in paragraph 8.1 above . If the latter does not reclaim the balance within sixty (60) days after the expiry date of the Card, then the remaining balance may be classified as an unclaimed property. All claims will be processed only after the verification of the request and of the requester’s identity. In such case, the Card cannot be used for any transaction and will be placed in a frozen status as of the date the Cardholder notifies the Bank his/her intention to close it.

Article 10: Right to terminate/suspend/ block/decline the usage of the Card
The Bank reserves the right to terminate/suspend/ block/decline the use of the Card/ access to the funds, temporarily or permanently upon the occurrence of any of the following events:
- failure to adhere to or to comply with terms and conditions herein
- event of default under any agreement or commitment entered into with the Bank
- the Cardholder becoming subject to any bankruptcy, insolvency proceedings of a similar nature

Article 11: Security of the Card and the PIN
The Cardholder undertakes to maintain the confidentiality, safety, security of the Card and the PIN. If the latter fails to observe such, he/she will bear any losses suffered as a result of unauthorized use of the Card. Therefore, the Cardholder should not disclose the Pin to anyone, and should not delay in notifying the Bank misuse, loss or theft of the Card and/or PIN.

Article 12: Disputes, Returns and Funds
12.1 The Cardholder agrees to settle all disputes about purchases made using the Card with supplier who honored such ,and agrees to accept credits to the Card account in lieu of cash, should he/she be entitled to a refund.

12.2 No claim by the Cardholder against the supplier and/or a third party may be the subject of a claim against the Bank. The Cardholder may not assign or otherwise dispose of any rights against the Bank.

Article 13: Personal Information Access
13.1 By purchasing the Card, the Cardholder consents and authorizes the Bank to share any personal information on him/her with its branches and appointed agents involved in delivering the application forms and the Cards.

13.2 The Cardholder undertakes to immediately notify the Bank of any changes to his/her mailing addresses or contact details.

Article 14: Amendments
The Banks reserves the right to change at any time these terms and conditions, without limitation to, changes which affect existing balances, charges or rates and methods of calculation. The Bank shall notify the Cardholder such amendments in a period not exceeding one (1) month at the adopted domicile. The latter is free to accept these terms and conditions and agrees to adopt them or shall refuse such and asks for the card closure.

Article 15: Jurisdiction and Applicable Law
These Terms and Conditions shall be governed by the Laws of Lebanon. Any disputes arising out of or in connection with these Terms and Conditions shall be submitted exclusively to the Lebanese Courts specifically Beirut courts for settlement.

Article 16: Domicile and Address
For the purposes of execution of the present Terms and Conditions, the Cardholder declares that he/she elected as domicile at the address stated on the Prepaid Card application

Article 17: Table of Charges & Card Features